Deposits

A deposit is required at the time of booking and is applied toward your total. All deposits are non-refundable and non-transferable. We do not hold or move deposits.

Rescheduling

Appointments may be rescheduled one time only with more than 24 hours’ notice using the confirmation email. If no dates appear, the schedule is full _.

Late Arrivals

Please arrive 10 minutes early to allow for a full experience. There is a 10-minute grace period. Arrivals 15 minutes or later may result in cancellation and are subject to any desired fee.

Cancellations & No-Shows

Canceling an appointment results in forfeiting your deposit or full payment.No-shows are charged 100% of the scheduled service total.Appointment reminders are sent 48 hours in advance. Failure to confirm does not count as a cancellation.

Refunds & Adjustments

Refunds are not offered. If a technical error occurs (bleed marks, toner spots, uneven cuts), please notify us within 72 hours of your appointment.Adjustments must be scheduled within 7 days and completed with the original stylist.

Important

All cancellations or changes must be made through your confirmation email. Please do not DM to cancel or reschedule. Applicable taxes are retained and remitted.

By booking, you acknowledge and agree to all policies above.